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Diesel Trucks Performance Products
Power Modules, Power Chips

Edge Performance Products Dealer
 

Product Warranty Information

All Power2It Performance Products are covered under the manufacturer's warranty which will be enclosed on a warranty card with your product order.

All Edge Products are covered by a Two Year Limited Warranty. All Edge Products' product lines are covered under this warranty and are  guaranteed to be free from manufacturing and material defects. for the specified period of time from the date of Retail Purchase. Please refer to your warranty card enclosed with the product. Refurbished modules are covered under a separate one-year limited warranty (with proof of purchase receipt). This warranty is limited to the original purchaser only. A copy of the original invoice showing the date the product was sold must accompany all warranty claims.

Any defects resulting from faulty manufacturing and/or materials will be warranted by Edge Products by replacement of the defective part only. Under No Circumstance will Edge Products assume any extra labor costs due to defective merchandise. Nor will Edge Products assume any liability for this product if improperly installed, misused, installed on incorrect applications, or without recommended hardware.

All warranty claims should be handled in accordance with the following guidelines:

1.)  Requests for warranty - Returned Materials Authorization (RMA) Number must include part number, description of defect, and a copy of the original sales receipt to the end user showing the date the item was purchased. PLEASE NOTE: The issuance of an RMA Number does not guarantee credit will be issued. See conditions listed below.

2.)  The RMA Number must be displayed on the outside of the returned carton.

3.)  For products covered under our limited warranty, it is the responsibility of the customer to verify the product was purchased within the warranty period.

4.)  Warranty returns must be shipped freight prepaid by and Edge Products specified carrier. Freight collect shipments will be refused. Freight credit will be issued upon agreement that the product is warrantable.

5.) Under no circumstance may a deduction be taken before a Credit Memo is issued.

6.) Items that do not qualify for warranty credit will be disposed of at our facility after 30 days, and no credit will be issued. Customers may request that these items be returned at their expense.

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